Who to call for SC power outages, downed trees. Resource list ahead of winter storm
Residents are making preparations as the Grand Strand readies for the weekend storm that is expected to bring extreme cold temperatures, freezing rain and possible power outages.
Light rain on Friday is expected to turn into a wintry mix on Saturday and into Sunday, according to the National Weather Service. Areas inland will receive ice accumulations that could knock out power and freeze pipes. Dangerously low temperatures will continue into next week, which means ice will linger, the NWS said.
For residents who are in need of resources for such things as downed power lines or trees, flooded streets, or road conditions, here are a list of phone numbers for county, city and state agencies.
Those with emergencies should call 911.
Power outages
- Dominion Energy customers can report an electric outage or natural gas issue and check their status online at account.dominionenergysc.com/outage. Customers can also report outages and downed power lines by phone at 888-333-4465. A current map of Dominion Energy outages is available at outagemap.dominionenergysc.com.
- Horry Electric Cooperative members have four ways to report outages. They can call 843-369-2212, text MYOUTAGE to 844-369-2767 on a mobile number registered with their account, report it online at horryelectric.com/outage-center or use the free mobile app. Members can also view outages online at outages.horryelectric.com.
- Santee Cooper customers who want to report an outage can call 888-769-7688 or go to santeecooper.com/storm-center-outages to make a report, check an outage and see an up-to-date outage map.
Road conditions or closures
- South Carolina Department of Transportation: Call 511 for updated road conditions or closures. To report a road hazard or request assistance, call *HP or *47.
Horry County
- Non-emergency public safety line: 843-248-1520
Myrtle Beach
- City information hotline: 843-918-1000
- Construction services, damage to home: 843-918-1111
- Public Works, water and sewer, 24/7: 843-918-2000
- Public Works, storm debris: 843-918-2000
- Non-emergency Myrtle Beach public safety: 843-918-1382
North Myrtle Beach
- Public Safety dispatch: Non-emergency, 843-280-5511
- Streets and drainage: Public Safety Department dispatch, 843-280-5511 (after business hours)
- Public Works Department (downed trees, flooded road): During business hours, 843-280-5500
Conway
- Police non-emergency line: 843-248-1790
- Public Works and Stormwater: 843-248-1730
- Public Utilities (Water and Sewer Service): 843-248-1770
- Building and Construction Department: 843-488-9888
This story was originally published January 23, 2026 at 11:12 AM.
