NC lottery’s Charlotte office closed after suspected COVID-19 symptoms in employees
The N.C. Education Lottery’s Charlotte regional office and claims center is temporarily closed after two employees reported possible COVID-19 symptoms, lottery officials said.
No COVID-19 cases have been confirmed, according to a lottery news release, but lottery officials temporarily closed the office Friday morning “due to staffing.”
The office, at 5029 West W.T. Harris Blvd., was open from 9 a.m. to 10:30 a.m. Friday.
As a precaution, lottery officials are contacting everyone who presented lottery claims during those 90 minutes. They encourage anyone else who visited the office Friday morning to self-monitor for COVID-19 symptoms, according to the N.C. Education Lottery news release.
The Charlotte office will undergo more cleaning this weekend and will remain closed until normal staffing levels resume, officials said.
All North Carolina lottery employees who work with the public wear masks and gloves at all times at work, according to the lottery.
A glass window separates workers at lottery claim centers from visitors. Lottery employees talk with visitors through a microphone and accept and return tickets and claim forms through a small opening in the window.
All N.C. lottery claim centers are cleaned thoroughly each day, officials said, and are cleaned throughout the day while open to the public, per state and CDC cleaning guidelines.
To ensure social distancing, the lottery limits the number of visitors in each claim center at the same time and requires visitors to wear a mask or facial covering.
The nearest claim centers to Charlotte are in Asheville and Greensboro.
For questions about lottery claims, call 866-934-0289.
For details about mailing in claims, visit NCLottery.com/ClaimPrizes.
This story was originally published July 24, 2020 at 5:02 PM with the headline "NC lottery’s Charlotte office closed after suspected COVID-19 symptoms in employees."