In view of the shocking stories about the Veterans Administration, and since there are two sides to a story, here’s mine.
I am a 100 percent disabled Vietnam vet and I can tell you that the Myrtle Beach VA sees over 10,600 vets a year. They have never made me wait more then 20 minutes at an appointment. When I had no appointment and wanted to see a doctor the same day at the MB clinic, they made sure they got me in.
From the minute they walk, the staff sees vets one after another all day long, five days a week. I don't know how they do it, but they are always cheerful, and smile when they greet you. They are organized, and totally professional.
If I had to go to an outside hospital to the emergency room (which I did twice) the VA picked up the tab, then billed my insurance.
In as far as the Charleston VA Hospital, when you walk in the front they have a revolving door that never stops moving. Again no more than a 20-minute wait. They have a "walk through bridge" from MUSC that the doctors use to see patients at the VA, hospital.
Just as at the MB clinic, total volume from start to stop time. They operate just like the above. I have never seen a "patient scheduling" problem. To me, the vets are scheduled by their need based on the doctor’s evaluation, whether it be mental or a physical problem. All in all, they are the best at what they do for our vets, and I hold them in the highest regard. They give it hell everyday. God bless them.