Most tourists have probably never heard of Theresa Streeter.
She’s not the often seen hospitality worker checking guests in, cleaning their rooms or serving vacationers drinks by the pool.
But Streeter, the human resources and payroll representative at the Marina Inn at Grande Dunes in Myrtle Beach, has become a go-to employee and one who so embodies the spirit of the hospitality industry that she nabbed a statewide award as the “Heart of the House” Employee of the Year given by the South Carolina Restaurant and Lodging Association.
“Isn’t that neat?” said David Nelson, the Marina Inn’s general manager. “You think of the front desk, the bellmen, the people out front. But if we didn’t have the people behind the scenes, nobody else could do their jobs.”
Nelson went on to rave about Streeter’s work and loyalty, saying he’d clone her if he could. Her job isn’t glamorous: she handles paperwork for new employees and bills for groups staying there and is a go-to for employees who need information about benefits. But the most important part of Streeter’s job?
“Making sure I get the payroll done” so the hotel’s employees — roughly 85 to 125, depending on the season — get paid, she said.
Those employees motivate her, as well.
“I love the people,” she said. “They are great. It makes you want to come to work and try to have a little fun.”